General Manager

Lucky Strike Entertainment Corporation, Senior Talent Acquisition Partner - Matching motivated professionals with the best opportunity

Imagine your ideal job. Now add bowling, arcade games, amazing parties, and delicious food. Our General Managers help bring this vision to life every day for guests of their centers—and have a great time doing so. The General Manager role is an active one where you’re on your feet, coordinating multiple team members, and problem‑solving in real time. Our General Managers oversee all aspects of how their centers operate, from entertainment to food & beverage sales to property and equipment.

Through it all, they work hard to build an exceptional team environment so that all staff can perform at a consistently high level.

Generate & Monitor Center Revenue

• Help develop financial operational plans/budgets and monitor performance to achieve financial goals, including driving food & beverage sales. Review and control labor costs and other expenses.

Be an Operational Pro

• Floor management: manage day‑to‑day operations, schedule, plan, organize, and communicate effectively with the team.

Train Your Team

• Supervise and direct regular training for all staff and ensure proficiency in guest service, food & beverage operations, loss prevention, and company standards. Supervise direct reports which may include Assistant General Managers, Facility Managers, Kitchen Managers, and Event Managers.

Review Center Performance

• Manage multiple departments efficiently and conduct regular meetings with the management team to review performance and offer direction. Review profit & loss statements weekly/monthly and adjust action plans accordingly.

Rally the Troops

• Help keep morale high and address any center‑level HR or loss prevention issues as they arise.

Make Guests a Priority #1

• Achieve and maintain overall guest service goals; resolve customer complaints appropriately and ensure complete guest satisfaction.

Drive Food & Beverage Sales

• Oversee management and expansion of the F&B program, ensuring high quality standards and exceptional guest satisfaction. Provide ongoing training to ensure consistent execution of corporate initiatives.

Remain Flexible

• Ability to work varying shifts, including weekends, holidays, and extended days as needed.

You’re a customer‑service pro who knows what it’s like to work in a fast‑paced environment and thrives in that energy. You’re highly attuned to the guest experience, accountable for your performance and that of your teams, and a strong team player. You’re also an extraordinary problem‑solver and trouble‑shooter with at least a few years of full‑service restaurant management experience.

• 5+ years of management experience related to full‑service kitchen, bar, restaurant, and food service operations
• Bachelor’s degree
• Basic business math, accounting skills, and strong analytical/decision‑making skills
• Strong team player
• Exceptional people developer
• Customer service pro
• Knowledge of POS register systems
• Solid communication skills

• Typical entertainment environment: walk, bend, stand for periods, may lift objects with assistance.

Lucky Strike Entertainment (formerly Bowlero Corp) is one of the world’s premier location‑based entertainment platforms. With over 360 locations across North America, the company provides experiential offerings in bowling, amusement, water parks, and family entertainment centers, and owns the Professional Bowlers Association. The pay range is $85,000 to $100,000 and the position offers performance‑based incentives and a competitive rewards package including healthcare coverage.