Family Services Associate

Who We Are

Who We Are :

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and supports. Its team of more than , employees speak languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally-responsive, trauma-informed, research-based services for individuals and families from birth to older adults. The agency offers services in counties including Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura.

Pacific Clinics Head Start and Early Head Start programs provide free early education and childcare for children from birth to age five and prenatal and parenting support for eligible families.

Who We Serve :

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families. Our diverse staff provides culturally and linguistically relevant services in over languages to our region’s culturally and ethnically diverse populations.

We provide services in counties across California.

Pacific Clinics Head Start and Early Head Start programs provides services in center-based, home base and family child care provider homes, regardless of income. We teach children how to share emotions in a healthy way.

What We Offer

• The initial compensation for this position ranges from $ - $ per hour.
• Actual offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations and based on the organization’s current compensation practices.
• We Offer Medical, Dental & Vision benefits, retirement options, Flex Spending, EAP, and more!
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve
• Benefits eligibility starts on Day !

POSITION SUMMARY

This position provides comprehensive support to families, helping them identify and achieve their goals through a family-centered case management approach. Responsibilities include guiding families in creating and implementing Family Partnership Agreements, conducting family needs assessments, and overseeing child files, enrollment applications, recruitment efforts, resources, and referrals. Additionally, this role assists in completing child health requirements and other necessary screenings and assessments.

As part of the broader social services network coordinated by Head Start / Early Head Start, this position contributes directly to program goals. Reassignment of caseloads and / or center locations may occur as necessary to meet program needs.

Essential Duties and Responsibilities

• Works with parents to develop family partnership agreements and carry out follow up plans.
• Participates in in-service, workshops, conferences, and college courses to enhance skills.
• Recruits prospective families and assists with enrollment process. Monitors attendance and does follow up accordingly.
• Serves as a case manager, collaborating closely with local agencies to connect families with essential services and resources within the community.
• Assists with the completion of the child health screening, other required screenings and assessments and is familiar with referral requirements.
• Submits referrals for children and families as needed and documents all follow-up actions in COPA.
• While respecting family confidentiality, shares information with teachers to ensure coordinated services that meet the needs of individual children and families.
• Provides health, safety and family literacy activities to parents, as appropriate.
• Collaborates with teachers and Family Child Care providers to encourage parent engagement, fostering opportunities for parents to participate as classroom visitors, volunteers, and active participants in family events.
• Promotes effective…