RIDE Services - Technical Trainer

Job Summary

We are seeking a skilled and passionate Electrical Transit Bus, School Bus, Trucks Technical Trainer to join our dynamic team. This role requires an expert with a deep understanding of electric vehicles and their electrical systems, who can deliver high-quality technical training to transit operators, maintenance personnel, and other stakeholders across various locations. As a Traveling Trainer, you will spend approximately 50% to 75% of your time traveling to transit agencies, depots, training sites, and RIDE facilities to support lesson development and instructor‑led activities.

The primary goal of a technical trainer is to deliver virtual, on‑site, hands‑on training, ensuring that participants are equipped with the knowledge to operate and maintain electric trucks and buses safely and efficiently.

• Lead in‑person technical training sessions on the operation, maintenance, and troubleshooting of electric transit buses, focusing on electrical systems, battery management, propulsion systems, and charging infrastructure.
• Work with the Training Manager to develop, update, and enhance training materials, manuals, and instructional resources for both entry‑level and advanced learners.
• Provide technical expertise and troubleshooting assistance during training events, addressing participants' questions and practical challenges.
• Conduct live demonstrations of bus systems, diagnostic tools, and safety protocols for electrical components and systems.
• Ensure that all training participants gain a comprehensive understanding of industry standards, best practices, and emerging technologies in electric transit buses.
• Monitor participant progress through assessments and evaluations to ensure effective learning and skill acquisition, providing feedback and additional support as necessary.
• Build strong relationships with clients, ensuring they receive value from training programs and offering ongoing technical support as needed.
• Plan, coordinate, and manage travel schedules for training assignments, ensuring prompt arrival and efficient delivery of training.
• Ensure all training sessions comply with safety standards, local regulations, and environmental guidelines, especially as they relate to high‑voltage systems, batteries, and electric propulsion systems.
• Work well with other Customer Service Teams to develop practical, hands‑on, and timely product knowledge and expertise.

No

• Nationwide (50% – 75% travel required). Local within 150‑mile radius from home office location using personal vehicle (mileage reimbursement).

• Associate’s degree or equivalent experience in electrical engineering, automotive technology, or a related field.
• Minimum of 5 years’ hands‑on experience working with electric transit buses, including electrical systems, propulsion, battery management, and charging systems. Experience in a technical training or mentoring role is a plus.
• Extensive knowledge of electric vehicle systems, including DC and AC electrical systems, battery management systems, inverters, charging systems, and troubleshooting techniques.
• Willingness to travel up to 75% of the time across the United States. Travel will typically involve a combination of air and ground transportation, including overnight stays at various locations.
• Strong verbal and written communication skills, with the ability to explain complex technical concepts to individuals with varying levels of technical knowledge.
• Ability to troubleshoot and diagnose complex electrical issues in transit bus systems on‑site.
• Ability to interact professionally with a wide range of clients, from mechanics to high‑level management, ensuring a positive training experience.
• Strong commitment to safety standards and a proactive approach to promoting a safe training environment.

• Have or can obtain a Class A license (commercial driver’s license (CDL)).
• Prior experience working with electric or hybrid transit buses or in a similar technical field.
• Previous experience in developing or delivering technical training to diverse audiences.
• Familiarity with diagnostic tools and software used in the…