More jobs:
Medical Records Technician
Job in
Pasadena, Los Angeles County, California, 91122, USA
Listed on 2026-01-20
Listing for:
Zeektek
Full Time
position Listed on 2026-01-20
Job specializations:
-
Healthcare
Healthcare Administration
Job Description & How to Apply Below
Qualifications
- Use of Epic Release of Information module, knowledge of HIPAA laws, data entry and processing accuracy of 95%, e‑fax, and use of PDF application.
- Minimum 3 years of relevant experience.
- Processing medical records requests for patients, doctors’ offices, law offices, attorneys, etc.
- EPIC/ROI (Release of Information module in EPIC) experience – at least 1 year required.
- Some knowledge of HIPAA and Release of Information.
- Experience with Kofax and PDF applications.
- Preferred RHIT/RHIA credentials, licensure not required.
- High School Diploma or GED required.
- Receive and prioritize customer requests from multiple sources, working them through appropriate systems to completion within required response time frames and in compliance with State and Federal requirements and HIPAA regulations.
- Address customer inquiries for patient information, assist callers with making record requests, and provide general customer service.
- Educate customers on information confidentiality and privacy regulations.
- Identify and respond appropriately to both internal and external customer needs utilizing available resources.
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