Enterprise Resource Planning; ERP Application Administrator

PENNYMAC

Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.

At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of home ownership through the complete mortgage journey.

The Enterprise Resource Planning (ERP) Application Administrator under general direction, will be responsible for the administration of Oracle ERP Cloud, Oracle EPM Cloud and other third‑party applications owned by the Finance Division. Facilitates reliable performance, integrity, and security. Processes, validates, and maintains ERP data to ensure accurate system records. Monitors ERP security and manages user access and permissions.

The ERP Administrator will:

• Troubleshoot and handle minor configurations and third‑party add‑ons in ERP systems and related systems.
• Perform business requirement’s gathering and gap analysis from line of business to enhance user efficiency and system performance.
• Responsible for setting up the chart of accounts, legal entity and other lists of values in Oracle ERP Cloud and Oracle EPM Cloud systems.
• Responsible for software configuration, documentation, implementation, training and support of the Oracle Cloud ERP Cloud, Oracle EPM Cloud systems and other third‑party applications.
• Respond to immediate requests for software assistance via the Jira ticketing application.
• Assist in development of integration processes for data loading, migration and application interfaces.
• Responsible for improvement, maintenance, integrity, and consistency of Oracle ERP Cloud, Oracle EPM Cloud systems, and third‑party applications.
• Responsible for monthly and quarterly regression testing releases of Oracle ERP Cloud and Oracle EPM Cloud systems changes in accordance with the agreed upon timescales and change management procedures.
• Responsible for implementation and release of database changes in accordance with the agreed upon timescales and change management procedures.
• Interface with IT and Finance departments and other systems provider to resolve conversion and/or production support issues.
• Formulate/design systems scope and objectives.
• Write or review document procedures.
• Manage security roles and user accounts for Oracle ERP Cloud, Oracle EPM Cloud systems and others third‑party applications.
• Recommend any additional hardware or software requirements needed for the successful deployment, configuration, or maintenance of Oracle ERP Cloud, Oracle EPM Cloud systems and third‑party applications.
• Perform other related duties as required and assigned.
• Demonstrate behaviors which are aligned with the organization’s desired culture and values.

• Bachelor’s degree or equivalent work experience in Business or Information Technology.
• Minimum 2-4 years in related position.
• Knowledge and experience with large ERP Cloud based applications and database maintenance.
• Knowledge of Oracle ERP Cloud & Oracle EPM Cloud architecture and database.
• Demonstrated product knowledge in Oracle ERP Cloud & Oracle EPM Cloud ERP (GL, Payables, Receivables, Sales Order, Procurement, Fixed Assets/Prepaid, Projects, OTBI), along with third party products is preferred.
• Skill in effective oral and written communication.
• Ability to work in a team environment.
• Ability to work in high pace environment and within the constraints of time deadlines.
• Must be highly proficient in Excel and Word.
• Must be a team player with strong attention to detail and able to work independently.
• Proven track record at delivering timely and accurate information in a fast‑paced environment.
• Excellent critical thinking, problem solving, mathematical skills and sound judgment.
• Financial Services experience, if possible, mortgage industry experience preferred.
• Strong business acumen and ability to interface with executive management.

As one of the top mortgage lenders in the country, Pennymac has helped over 4…