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Technical Support

AI-Powered Customer Success Architect

Job in Pasadena, Los Angeles County, California, 91122, USA
Listing for: Puffy
Full Time position
Listed on 2025-12-21
Job specializations:
  • IT/Tech
    Technical Support
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
A leading mattress brand in California seeks a Customer Success Manager to build an AI-powered customer support system. You'll lead a team of agents and develop automated workflows that enhance operational efficiency, track key metrics, and contribute directly to strategic decisions. The ideal candidate will have over 5 years of experience in customer success, a strong understanding of AI integration, and tools like Zendesk.

Competitive salary and benefits are offered, including performance bonuses and comprehensive health insurance.
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