Investigator, Insurance, Insurance Agent

Join to apply for the Investigator role at Frasco

Investigator

Pasadena, California

Part‑Time, Billable Hours, Non‑exempt

Regional Manager

• Hourly Rate: $22 - $28 per hour (Weekly Pay). Commensurate with experience and performance
• Travel Time:
  Travel commute time is compensated at 100% of regular hourly rate, after reasonable commute
• Mileage Reimbursement: $0.55 per mile
• Paid Administrative Time:
  Paid at regular hourly rate
• Paid Training:
  Paid at regular hourly rate

Bi‑lingual in Spanish and English needed.

• Conduct insurance claims investigations, including taking recorded claimant and witness statements as well as performing scene investigations
• Complete multiple types of complex claims investigations
• Review assignments and supporting documentation to determine case objectives and client expectations
• Submit daily updates on the work performed for each case
• Maintain a sufficient level of client billable hours
• Prepare and dictate detailed investigation reports
• Adhere to strict due dates

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high‑quality investigation services to meet our clients’ expectations.

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home‑based office and work flexible hours
• Valid driver’s license and vehicle
• Minimum auto insurance: $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and proceeding accordingly

• Associate or Bachelor’s Degree in Criminal Justice or related field
• Bi‑lingual in Spanish and English
• Customer service experience

Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

Ready to make a difference? Apply now!

All replies are confidential. Equal Opportunity Employer.

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