Office Manager

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This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$25.00/hr - $33.00/hr

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Overview

The Office Manager ensures smooth daily operations, accurate documentation, and effective communication between field and administrative teams. This role requires strong organizational skills and restoration industry experience to manage workflows and client/insurance interactions.

Key Responsibilities

• Oversee office operations, policies, and vendor relationships.
• Manage phones, emails, and customer inquiries professionally.
• Support project managers with job files, scheduling, and software updates (Xactimate, Encircle, DASH, etc.).
• Serve as primary contact for clients, adjusters, and insurance carriers; handle documentation and claims paperwork.
• Assist with billing, A/R, A/P, payroll, and performance reporting.
• Ensure compliance with industry standards and maintain accurate records.

Qualifications

• 3+ years in office management or administrative coordination.
• Restoration industry experience strongly preferred.
• Proficiency in restoration software and Microsoft Office Suite.
• Excellent organizational, multitasking, and communication skills.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance.

For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.