Shift leader, Restaurant​/Food Service

Overview

A Shift Leader is responsible for the restaurant's overall operations during their shift. Responsibilities include, but are not limited to:

• Ensure that all company standards are met; company policies and procedures are followed.
• Ensure costs are properly controlled.
• Communicate clearly with the employees, supervising them effectively to ensure their assignments are completed properly.
• Inventory supplies and reorder items.
• Adjust the Par Prep Sheet so that fresh product is continually available to serve guests.
• Observe and guide crew members as they perform their assignments, reallocate labor and coordinate overall operations.
• Ensure that guests are served quickly and efficiently; solicit guest feedback and resolve guest complaints.

• Ability to learn in a fast-paced environment.
• Maintain cash variances at acceptable levels.
• Reliable transportation.
• Project a professional appearance and a positive attitude at all times in the restaurant.
• Ability to stand for up to 8 hours during a shift, and to lift up to 50 pounds, with related pushing, pulling, stretching, and repetitive finger and wrist use.

Note: This description reflects the Shift Leader role at the specified location and does not include other postings or unrelated content.