Showroom Sales Lead

Showroom Sales Lead – Pasadena or West Hollywood Showroom

Custom Comfort Mattress locally manufactures and sells handcrafted, high‑quality mattresses made with natural materials and traditional, lasting craftsmanship. We create genuine, welcoming, customer‑focused experiences with the mission of helping our customers get their best sleep each night.

Custom Comfort Mattress was founded 30 years ago and continues to run as a privately held family‑owned business. The company’s manufacturing facility is located in Orange County, CA. We operate eight retail showrooms: six in Orange County and two in Los Angeles County.

$60,000.00/yr - $/yr

• The ability to listen, engage and connect with people
• Provide superior customer service and a quality showroom experience
• Consistently operate with a drive for meeting & exceeding customers' expectations
• Effectively suggest the best products based on the customer’s interests
• Ability to resolve and manage customer concerns
• Represent the brand well by demonstrating and modeling exceptional customer service standards
• Effectively educate the customer on the brand’s unique features & benefits
• Understand the importance of conversation and consistently closing the sale
• Assist the management team in ensuring the store is properly merchandised

• Minimum of three (3) years of retail sales, commission sales, or fitness membership sales experience required
• Availability to work onsite 10:00 am–6:00 pm, 5 days per week
• Availability for weekend and holidays, 2 weekdays off per week
• Superior communication skills. Ability to respond to common inquiries, complaints, and/or requests from internal and external sources
• Broad base of knowledge in sales and customer service in a retail, customer‑facing setting
• Must function independently and have flexibility, personal integrity, and the ability to work effectively with others
• Able to commute and work onsite daily (5 days per week) in one of these showrooms:
  Pasadena or West Hollywood
• Must be authorized to work in the US

• Hourly rate from $24-40/hour + commission/monthly sales incentive bonuses
• Base pay typically starts at $24/hour depending on past experience
• After 90 days, you are required to meet minimum monthly revenue goals
• Hourly base pay increases as you exceed quarterly revenue goals
• Average Sales Specialist total compensation across Southern California is $60,000–$100,000
• 401(k) with employer match
• 5‑day work week
• Monthly sales incentive bonuses/commission

Associate

Full‑time

Sales and Customer Service

Industries:
Retail Furniture and Home Furnishings, Retail, and Wellness and Fitness Services