Cashier, Retail
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job Description
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
Responsibilities
Essential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders according to company policy.
- Adhere to company's cash handling limits and control loss honestly and effectively.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with ads and promotions.
- Follow food safety regulations and safety procedures.
- Identify unsafe conditions and notify management.
- Inspect equipment and report repairs needed.
- Create a welcoming environment for customers.
- Follow all laws and company guidelines.
- Work effectively in a high-paced, stressful environment.
- Manage conflicts cooperatively and reasonably.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed.
- Support interactions with minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Qualifications
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Desired Previous Job Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
About Us
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diversity and aim to create positive experiences for customers and employees alike.
We offer benefits including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities.
Qualified applicants with records will be considered per legal requirements. For accommodations, contact or management.
What You’ll Receive From Us
- Comprehensive healthcare coverage
- Flexible, paid time off
- Support programs for emotional and financial well-being
- Employee discounts
- Tuition reimbursement
- Career growth opportunities
- Entry level
- Part-time
- Other
- Retail
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