Service Sales Account Manager

Overview

Grow with us! HCI Systems, Inc is hiring Service Sales Account Managers to join our fast-growing team. We are a destination employer for highly motivated team members who want to be part of a leading fire and security systems integration company. In this role, you will partner with existing customers and build new relationships to provide low voltage, fire, life safety products, and services.

• Prospecting and developing customer relationships to include upselling and multi‑line development of services, providing and negotiating pricing proposals to showcase our superior customer service.
• Identifying customer needs and developing strategies to meet business objectives.
• Selling fire alarm and sprinkler annual and 5‑year inspections.
• Generating proposals on repairs and service work identified during inspections and customer requests.
• Key focus on working with contractors, facility managers and property managers to do the above.
• Working closely with the service team to ensure customer satisfaction.
• Conducting seminars and demonstrations to identify and generate leads for prospective customers.
• Participating in trade shows, special product demonstrations, and other events with the objective of increasing sales and enhancing the company’s image.
• Achieve agreed upon sales targets and outcomes within schedule.

• Associate degree or equivalent experience required; bachelor’s degree in marketing, business, or engineering preferred.
• At least 2 years of successful experience in sales, business development, or consulting within the commercial fire alarm, sprinkler, suppression, life safety, or related commercial building/construction industries.
• Demonstrated success in selling service agreements to various levels within customer organizations.
• Proficiency in common fire and life safety systems, materials, codes, and engineering principles and equipment.
• Experience in both phone sales and cold calling.
• Understanding of building life safety inspection codes and standards (including IFC, IBC, NFPA, CMS, etc.).
• High degree of self‑discipline and ability to prioritize and meet deadlines in a fast‑paced corporate environment.
• Excellent written and verbal communication skills, using tact and diplomacy when dealing with customers.
• Must be reliable, self‑motivated, success‑driven, with excellent organizational, negotiating and follow‑up skills.
• Proficiency in industry‑related equipment including Windows, MS Office, and customer relationship management (CRM) software.
• Applicants must meet requirements in relation to background, have a valid driver’s license and a clean driving record.
• Regular, reliable, predictable attendance.
• Compensation range includes potential commissions earned on sales.

• Unlimited Growth – Our expanding product lines and markets drive consistent double‑digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced‑cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan.
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to wellness programs and pet insurance, we invest in our team’s well‑being.

HCI is an equal opportunity employer. We will not unlawfully discriminate against qualified applicants or employees with respect to any terms and conditions of employment based upon actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (“Protected Classifications”).

When legally required, HCI will reasonably accommodate employees and applicants with disabilities, if the person is otherwise qualified to perform all the essential functions of the position safely and competently.

USD $60,000.00 - USD $ /Yr.

Entry level

Full‑time

Sales, Business Development, and Marketing

Construction