Case Manager; Service Coordinator

Job Overview

Service Coordination, Inc. is looking for Service Coordinators with a passion to serve and work within your community – people who LOVE what they do and who are ready to
* finally* be taken care of to the same degree that they care for others!

• We offer competitive pay, with a base salary range of $64,395-$79,861, determined based on education, relevant case management experience and relevant certifications
• We reimburse for all travel and offer a quarterly bonus potential
• Generous Team Member Referral Program
• Excellent benefits, including a tuition reimbursement program, a student loan repayment program, medical, dental and vision plans, 100% employer paid short-term and long-term disability and life insurance, 403(b) match (up to 5% of your annual salary), generous annual leave and sick leave accrual and holiday pay
• Extensive paid training and employer-provided laptop and cell phone
• Supportive Leadership Teams that want you to succeed, participate in your training and facilitate open communication through monthly Town Halls and Annual Reviews

• By working in the County you live in you will have a better understanding of the need, concerns and resources in the community, which can help you to provide better service to the people you are supporting.
• Working within the County you live in will ensure that you are able to meet the expectations of the position. For example, our Case Managers are responsible for billing roughly 75% of their worked time and, travel time, while it is worked and paid time, is not a billable activity. Therefore, traveling too far to support the people on your caseload will inhibit your ability to meet the expectations of the position.
• You will be eligible for mileage reimbursement at the federal rate.

SCI provides quality case management and other related services by helping people understand what their choices are and connecting them to resources in their communities in ways that respect their dignity and rights.

• Provide Case Management services to individuals who have an intellectual disability and/or developmental disability.
• Establish positive working relationships through a solution-based approach with each person served, their team and additional external stakeholders.
• Routinely explore options, areas of interest and preferences and growth opportunities for each person served.
• Establish and monitor an annual Person-Centered Plan that identifies outcomes important to the person, outlines support needed and required, and secures ongoing support services and continuously monitors and evaluates the quality of the services provided.
• Meet state-mandated requirements for all duties of the Service Coordinator role.
• Identify and secure ongoing support services and provide assistance to individuals with developmental disabilities.
• Ensure that the services provided meet state-mandated standards.

• Ensure services provided follow the organization’s mission statement, core operating values and policies and procedures.
• Follow HIPAA, confidentiality and security procedures and principles.
• Collaborate with peers, leadership, and support areas of the organization.
• Actively participate in and contribute to leadership and other staff meetings and trainings.
• Maintain compliance with federal, state, and local employment laws and regulations.
• Follow self-direction and person-centered planning procedures and philosophy.
• Foster a culture that values diversity.

• Advocate on behalf of individuals, provide resource information, and educate them to become more self- determined.
• Provide education to individuals and their families.
• Provide education on how to coordinate and advocate for services.
• Encourage individuals to empower themselves and achieve optimal level of independence.
• Educate individuals on the principles of self-determination.
• Collect information and documentation related to eligibility for DDA services and recommend eligibility and priority to DDA.
• Meet with individuals and/or family to obtain information.
• Obtain relevant information and supporting documentation.
• Complete a…