Medical Assistant-Pasadena Primary Care

Position Objective

Medical Assistants perform a variety of administrative and clinical tasks to help provide care to patients, support providers, and keep office operations running smoothly.

• Able to accurately register and schedule patients and print documents, including the provider’s daily schedule.
• Ensures sufficient inventory of medical and office supplies is stocked and maintained in the office and exam rooms.
• Processes the ordering of clinical supplies in accordance with practice standards.
• Demonstrates an understanding of Quality Assurance/Quality Control standards; completes lab requests, referral and health forms, and maintains logs as mandated by state and federal regulatory guidelines, policies and procedures of AAHCE. Administers injections, EKGs, spirometry, performs phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician.
• Understands how to determine patient eligibility using programs such as Medicaid EVS; consistently identifies when a patient needs a referral and/or preauthorization.
• Answers and screens office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient protected health information.
• Accurately, completely, and timely inputs data within the bounds of record access and in compliance with the processes and procedures governing the electronic health record. Accesses patient record information only as it directly pertains to the performance of work duties.
• Obtains patient vital signs and properly documents them in the patient’s medical record. Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary.
• Demonstrates the I.C.A.R.E. behaviors to improve the patient’s experience.
• Performs other projects and duties as assigned.

• High School diploma or equivalent.
• One year of clerical/billing experience in a medical office setting.
• Experience operating multi-line phone systems, fax machines, photocopiers, PCs, credit card machines, glucometers, EKG machines and other medical equipment as required by the medical practice.

• CMA, RMA or AAMA (through an approved/accredited organization) preferred.
• If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required.
• Current American Heart Association Health Care Provider CPR certification is required.

There is a reasonable expectation that employees in this position will be exposed to blood‑borne pathogens.

Physical Demands – Heavy:
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.

• Medical, Dental, and Vision Insurance.
• Retirement Plan with employer contribution.
• Paid Time Off.
• Employee Tuition Assistance Benefits.
• Employee Referral Bonus Program.
• Employer Paid Holidays, Disability, and Life/AD&D for full‑time employees.
• Wellness Programs/Employee Assistance Programs and more.

$18–$26 USD