Administrative Assistant

The Pasadena branch of Meador Staffing has partnered with a local manufacturing company to bring an Admin Assistant to their team!

Position Summary
:
Interact with customers on the phone and through email to provide and process information in response to inquiries, concerns, and requests about products and services. Responsible for entering quotes, processing orders, and assisting customers with order status.

Role Qualifications
:

• Must be able to handle multiple priorities.
• Must have excellent communication skills with the ability to listen, probe, write and speak concisely.
• Must possess strong interpersonal skills as well as the ability to work in a fast paced environment.
• Must be extremely well organized and detail oriented along with exposure to office and manufacturing environments.
• Exceptional attendance and strong work ethic.

Primary Responsibilities
:

• Interface with customers regarding expedited and regular orders by telephone or email.
• Respond promptly to all customer inquiries with the sales reps, respond to requests for quotes, order status and internal questions.
• Keep records of customer interactions and transactions and follow up as needed.
• Communicate and coordinate with Production and Shipping on behalf of the customer when needed, including changes to due dates and changes to items on order.
• Process orders, issue quotes, and flag emails in the sales box while coordinating with sales reps.
• Evaluate customer requirements to ensure orders are accurate.
• Other duties as needed and assigned.

Essential Skills and Experience
:

• High school diploma or equivalent required. College degree preferred.
• 1-2 years’ experience in a customer service environment preferred.
• Excellent communication skills both verbal and written.
• Ability to type with accuracy, estimated up to 75% data entry required to include email correspondence, recording inquires and comments.
• Working experience with an MRP and CRM preferred.
• Must be well organized with the ability to prioritize.
• Attention to detail and accuracy is a must.
• Able to interface professionally and responsibly with customers and visitors via, phone, email or in person.
• Ability to work under pressure.
• Adaptability

SCHEDULE
:
Mon-Fri 8:00am - 5:00pm

PAY
: $17-$19/hour

We will be reaching out to those candidates directly for this position that have the required experience listed on their resume. If you have any further questions please feel free to email us at:
Ariel