Department Coordinator

Job Description

The Department Coordinator is responsible for supporting the Senior Managers and Partners and ensuring they are each executing at the highest performance according to the support provided. The Department Coordinator is also responsible for championing the culture of Pinnacle by creating a positive and collaborative work environment with each member of the Pinnacle team.

Accountabilities

• Ensures the assigned departments are making the biggest impacts possible in their roles by ensuring their time and resources are allocated to working on the most important and urgent priorities for their customers.
• Cultivates the Pinnacle workplace into a positive, value-based culture that honors the values of Excellence, Growth, and Impact.

Job Duties

• Ensure all expense reports are approved and submitted on time in Concur.
• Ensure all timesheets are approved and submitted on time in Workday.
• Own booking and maintaining travel for the assigned Directors and any additional people at their discretion.
• Schedule, coordinate, and ensure the successful execution of all onsite and offsite meetings and fellowships.
• Manage company Peak Store.
• Coordinate, order, and deliver meals.
• Serve as building Fire Marshal, Building Safety Officer (BSO), and perform additional duties as required by the Safety Department.
• Serve as point of contact for general inquiries about Pinnacle from employees.
• Serve as point of contact for conferences and other large events such as trainings.
• Complete special projects efficiently and effectively.
• Coordinate celebrations and bereavement activities such as birthdays, promotions, baby showers, anniversaries, and care packages.
• Gather data and employee + team feedback needed for accurate performance reviews (QPCIs) for the Directors.
• Ensure the successful onboarding of new hires and internal transfers by meeting with each person on a regular cadence.
• Maintain and ensure the accuracy of all organizational charts.

Measures and Targets

Measures

Targets (Meets Expectations)

% of Assignments Key Rocks Completed

80%

Required Qualifications

• High school diploma
• HIPAA Certification
• 3+ years of experience as Office Manager or Administrative Assistant
• Ability to gather and manage data from multiple sources
• Strong knowledge of MS Office including Outlook, Teams, Word, Excel, PowerPoint, and Visio
• Excellent verbal and written communication skills
• Demonstrated can-do  approach and the ability to independently work efficiently and creatively
• Ability to identify and prioritize objectives while managing daily requirements; highly organized
• Self-starter, proactive approach in identifying and improving processes and systems
• Eagerness and desire to support a team of highly skilled individuals and make them more effective
• Strong aptitude for learning new processes and skills
• Ability to engage and constructively challenge individuals at all levels within Pinnacle

Equipment and Software Knowledge

• Microsoft Office Applications (Outlook, Teams, Word, Excel, PowerPoint, and Visio)
• Zoom
• IFS (preferred)
• Workday (preferred)
• CRM (Microsoft Dynamics or Salesforce preferred)

Direct Reports

There will be no direct reports to this role.

Benefits:

The Complete You

• Health, vision, and dental insurance, life insurance, 401(k) matching, paid time off (PTO), nine paid holidays, 8 hours of volunteer paid time off (VPTO), and maternity and parental leave.

Campus Perks

• Onsite gym with full amenities, walking workstations, free parking, mini mart/snack machines, gourmet coffee machines, multiple indoor and outdoor collaboration areas, huddle rooms, deep work spaces, and lactation facilities.

Company Celebrations

• Quarterly town hall and fellowships, length of service awards where employees receive additional paid time off and bonuses to cover travel expenses for anniversary milestone trips (5, 10, and 15 years).

Empowering You for Success

• Opportunity to participate in customer-focused project management groups (PODs) that help facilitate collaboration and project support, access to company technology stack of Microsoft Office 365 Suite and MS Teams, comprehensive onboarding, on-demand training, regular lunch and learns, supervisor and accountability training, leadership development programs, continuous learning opportunities, and more.

About Pinnacle

Pinnacle is committed to building future leaders through a dedicated career program where you are in control of your own professional journey. Whether you are interested in…