Concierge; PRN

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Ensure the safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Process reports for work orders, incidents, and concerns.
• Receive packages, plants, prescription drugs, etc., and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure that resident/family/employee concerns receive timely response and follow-up, striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors, and co-workers.

• Three (3) months of related experience is preferred.
• Be able to communicate clearly and effectively in English.
• Have highly proficient computer skills. Proficiency with Outlook, Excel, and Word is required.
• Be compassionate, professional, kind, engaging, empathetic, and helpful.
• Have the ability to work as a part of a team and handle multiple tasks efficiently.
• Possess the ability to make independent decisions when circumstances warrant such action.
• Maintain a positive and friendly demeanor toward the residents and your co-workers.

Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short‑term disability, long‑term disability, and paid time off. All Senior Lifestyle positions are eligible to use Daily Pay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID‑19 vaccination unless exempt due to medical, religious, or personal beliefs.

Government requirements or exclusions may apply.

Remote Work: No

Employment Type: Full‑time

Experience: years

Vacancy: 1