PT Clerical Assistant II – Library; Public Services

Responsibilities

• Provides assistance at all customer service desks throughout the library, answering questions in person, online and by telephone.
• Processes library card applications, issues new/replacement library cards to customers.
• Inputs and updates customer account information.
• Shelve books and processes hold requests for library customers.
• Bills customers for lost, damaged, and missing items.
• Collects and processes library fees and/or refunds.
• Assists library customers with the use of on-line catalogs, databases and computers.
• Assists in promoting all library collections through designing and constructing displays, signage and bookmarks.
• Provides reader’s advisory to library customers.
• May assist with collection development, weeding projects and other collection maintenance projects.
• Research, manage, and present library programming and outreach.
• Assists in maintaining public service areas and library equipment/facilities.

• High School diploma or GED required.
• Associate’s or some college education preferred.
• Some experience working in a library or similar setting desirable.
• Experience working with children a plus; bilingual in English and Spanish a plus;
  American Red Cross first aid training a plus.

Pasadena City Hall