Technical Service & Development Manager

Responsibilities

• Provide technical support to customers and internal teams regarding biopolymer products and applications
• Troubleshoot and resolve technical issues in a timely manner
• Develop and deliver technical training to customers and internal teams
• Create and maintain technical documentation to support product knowledge and application
• Collaborate with the sales team and Technology Laboratory to identify customer needs and provide technical solutions that meet those needs
• Stay current with industry trends and advancements in biopolymer technology
• Perform Kaneka 1 on 1 meetings as per KAH policy.
• Support other Kaneka businesses as requested by management.
• Participate in Company-related initiatives (i.e. Best Practices) as directed by management.
• Participate in regularly scheduled training (i.e. Safety, IT) as requested by management.
• Participate in local functions as needed.
• Actively engage with digital platforms (i.e. SAP) to efficiently perform duties related to the Biopolymers business.

• Emotional Empathy
• Flexibility / Adaptability
• Interpersonal Skills

• Entry level

• Full-time

• Consulting, Information Technology, and Sales

• Chemical Manufacturing

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