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Lead Member Experience Analytics & Insights

Job in Pasadena, Harris County, Texas, 91122, USA
Listing for: Wescom Central Credit Union
Full Time position
Listed on 2026-11-04
Job specializations:
  • IT/Tech
    Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Salary/Wage Range or Industry Benchmark: 91000 - 137000 USD Yearly USD 91000.00 137000.00 YEAR
Job Description & How to Apply Below

Wescom Central Credit Union in Pasadena, CA, seeks a Lead Analyst to own the MX analytics, reporting, and VoM operations, translating member feedback and performance data into actionable insights that drive measurable improvements. You will partner with the Director of Member Experience to govern dashboards and KPI tracking.

The role requires 5+ years in member experience or analytics, with strong skills in Power BI, SQL, Excel, and storytelling for senior stakeholders.

This is an excellent role to take on the Lead Member Experience Analytics & Insights role at Wescom Central Credit Union.

We are currently recruiting a Lead Member Experience Analytics & Insights for our team in Pasadena, CA, United States.

This is a great position to take on the Lead Member Experience Analytics & Insights role at Wescom Central Credit Union.

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