IT Consultant III - Epic First

Job Summary:

Provide SCAL/HI Market IT consulting support for healthcare transformation initiatives, with a strong focus on Epic First. Core responsibilities include:

• Partner with business, clinical and IT stakeholders to understand operational needs.

• Translate needs into business, functional and workflow requirements.

• Assess existing Epic/enterprise capabilities before recommending new solutions.

• Perform current/future-state workflow and impact analysis.

• Support business cases, solution assessments, and implementation planning.

• Coordinate market-level readiness, testing, change management and adoption.

• Help ensure technology investments deliver measurable operational value.

  This individual level contributor is primarily responsible for serving as a liaison between users and IT, defining business processes, and participating as a technical contributor on project teams.

  Essential Responsibilities:

• Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; following procedures and policies, and applying data and resources to support projects or initiatives; collaborating with others, often cross-functionally, to solve business problems; supporting the completion of priorities, deadlines, and expectations; communicating progress and information; identifying and recommending ways to address improvement opportunities when possible; and escalating issues or risks as appropriate.

• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.

• Develops requirements for process or system solutions within assigned business domain(s) by interfacing stakeholders and appropriate IT teams (for example, Solutions Delivery, Infrastructure, Enterprise Architecture).

• Develops an understanding of and executes requirements gathering methodologies to identify business, functional, and non-functional requirements (for example, SMART) within designated business domain.

• Assists in the development and documentation of comprehensive business cases to assess the costs, benefits, ROI, and Total Cost of Ownership (TCO) of proposed solutions.

• Supports the evolution of applications, systems, and/or processes to a desired future state by building and leveraging an up to date understanding of how current processes impact business operations for assigned domain(s).

• Maps current state against future state processes.

• Identifies the impact of requirements on upstream and downstream solution components.

• Provides recommendations to team or department leadership on how to integrate requirements with current systems and business processes for assigned domain(s).

• Identifies value gaps and opportunities for process enhancements or efficiencies.

• Supports solution design by researching how to help translate requirements into workable business solutions.

• Identifies and recommends additional data and/or services needed to address key business issues related to process or solutions design.

• Supports the evaluation of third-party vendors as directed.

• Recommends regional and/or national process improvements which align with sustainable best practices, and the strategic and tactical goals of the business.

• Supports continuous process improvement by participating in the development, implementation, and maintenance of standardized tools, templates, and processes across assigned business domain(s).

  Knowledge, Skills and Abilities:
  
  (Core)

• Ambiguity/Uncertainty Management

• Attention to Detail

• Business Knowledge

• Communication

• Critical…