Heart of House Lead CA)

Job Details

Job Location:

1000 S Fair Oaks Ave - Pasadena, CA 91105
Salary Range: $19.00 - $23.12 Hourly

This position is responsible for the preparation and production of all Buffalo Wild Wings menu items. Several roles within this position include the Chip, Shake, Grill, Southwest, and Expo stations.

• Prep and Portion:
  Get prep list from Manager on Duty and prep items according to the shift. Ensure proper containers, fill lines, and follow FDIR/FIFO procedures. Clean, sanitize, and put away prep items. Portion items per MOD’s requirements. Track waste on Waste Sheet.
• Chip Station:
  Prepare fried chips, wedges, and onion rings in kitchen. Keep chip coolers clean. Portion & prepare per Packaging Chart. Maintain fryers and shortening/oil per Fryer Rotation Chart. Keep workstation sanitary.
• Grill Station:
  Prepare grilled items. Portion & prepare per Prep Sheets & Grill Station Chart. Maintain grill and product quality as per Prep Sheets. Keep workstation sanitary.
• Shake Station:
  Clean, fill sauce pumps; wash and dry sauce & seasoning buckets; keep seasoning shakers no more than ¾ full; prime sauce buckets; keep hot wing holding drawers at 180°F; weigh wings to determine cooking time.
• Southwest Station:
  Prepare wraps, salads, flatbreads. Maintain cold rail and stock. Maintain sanitary workstation.
• Expo Station:
  Serve as communication link between kitchen and front of house. Control food presentation, quality assurance, timeliness.
• Shift Change Responsibilities:
  Clean and stock each station; change soap & sanitizer buckets; empty trash; wash dishes and sauce buckets; notify MOD of equipment issues; follow LDIR/FIFO; help other stations; skim, polish, filter, dump fryers; other duties as assigned.

• Knowledge of proper sanitation, food safety, and security procedures
• Excellent verbal communication and interpersonal skills
• Strong time management and organization with attention to detail
• Ability to take direction and execute team & company objectives
• Knowledge of specs, cook times, plate presentation, etc.
• Experience with CSK/KDU/ticket order management system
• Compliance with all specs, quality standards, and department rules
• Follow service time guidelines, maintain high pace and intensity
• Reliable and dependable, adhere to schedule, cover shifts, be on time
• Show respect, positivity, and fair treatment to team members and guests
• Maintain positive working relationships with team and managers
• Work as a contributing team member
• Provide outstanding guest service with friendly, fun, value focus

Required:

Minimum 16 years of age (State Minor Laws Supersede)

Preferred:
Prior experience working in restaurant or retail environment