Retail Sales Associate

Overview

Full-Time Retail Sales Associate to join our Team!

$10.00 to $14.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $1.48 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of the wages earned up to seven times in a payroll cycle.
• The ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months; additional weeks after one year and ongoing anniversaries (adjusted for state/local requirements).
• Sick/Personal time: 8 hours after 6 months, 16 hours each anniversary thereafter (adjusted for state/local requirements); 24 hours after five years.
• Employee discounts on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full-time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the store staff to ensure customer service on both lending and retail sides. They greet, engage, and interact with customers to process sales, loans, and other transactions, and assist with inquiries and problem resolution. Associates will work with jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The full-time Pawnbroker / Retail Sales Associate position offers an hourly wage plus commission based on productivity. Pay is influenced by location, qualifications, and experience.

Responsibilities of a Full-Time Pawnbroker / Retail Sales Associate are representative duties and may include others as needed:

• Greets and interacts with customers to develop rapport and provide appropriate financial solutions.
• Performs open/close procedures (non-management).
• Keeps the sales floor clean, stocked, and maintains merchandise displays.
• Performs sales and loan transactions per policies, procedures, and regulatory requirements.
• Handles cash and negotiable items per policies, procedures, and regulatory requirements.
• Answers incoming calls per company standards.
• Communicates the legal aspects of pawn and buy transactions to customers.
• Communicates effectively with coworkers and managers; collaborates to create a positive customer experience.
• Completes assigned training and other related duties as needed.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be able to perform duties for extended periods (standing, bending, walking, climbing, etc.) in accordance with laws.
• Ability to work with firearms and become firearms certified (where applicable).
• May assist customers outside the building or retrieve products stored externally.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented; able to multi-task in a fast-paced environment.
• Ability to perform basic math calculations; cash handling experience preferred.
• Should be able to work at multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers have the potential to earn 2-8% commission based on gross profit from personal performance. More details are provided during the interview process.

Note:

This…