Insurance: Selling CSR​/Account Manager

Account Manager / Customer Service Representative (Sales & Growth Focus) Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• Wellness resources

At Huff Insurance, we’re more than just an agency — we’re a growth-driven team dedicated to protecting families, businesses, and futures. We pride ourselves on exceptional service, long-term relationships, and a culture of accountability. Our team members don’t just manage accounts; they help clients thrive while helping our agency grow.

We’re seeking a Selling CSR / Account Manager who is equal parts relationship-builder and growth-driver. In this role, you’ll:

• Provide exceptional service to existing clients (policy changes, billing questions, coverage explanations).
• Proactively round out accounts by identifying coverage gaps and cross-selling additional lines.
• Develop accounts by building long-term relationships and uncovering new opportunities.
• Drive growth activities like asking for referrals, reaching out to past clients, and introducing new solutions.
• Partner with the team to hit both individual KPIs and agency growth goals.

We’re not just looking for skills — we’re looking for the right personality and mindset
. The ideal candidate is:

• 🔹
  Competitive & goal-driven – loves hitting targets and seeing results.
• 🔹
  Service-oriented – takes pride in solving client problems with empathy and professionalism.
• 🔹
  Confident communicator – comfortable on the phone, over email, and face-to-face.
• 🔹
  Proactive & persistent – doesn’t wait for opportunities, goes out and finds them.
• 🔹
  Coachable & growth-minded – hungry to learn and improve, takes feedback well.
• 🔹
  Resilient – bounces back quickly from rejection or challenges.

• 2+ years insurance agency experience preferred (but strong sales or customer service background considered).
• Active Property & Casualty license (or ability to obtain quickly).
• Proven track record of meeting sales or performance goals.
• Comfort with CRM/agency management systems and digital tools.

• Competitive base salary + performance bonuses.
• Growth-based incentives (cross-selling, account development, referrals).
• Clear accountability framework with both individual rewards and team incentives
  .
• Ongoing professional development and career growth opportunities.
• A fun, supportive, and competitive culture where rock stars are recognized
  .