Inside Sales Representative

Inside Sales Representative-Full Time-Pasadena (TX),United States

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

We are looking for a/an Inside Sales Representative to join our  team in United States.

Your main tasks and responsibilities:

• Assist in managing customer information in Salesforce. This person will be responsible for monitoring all required fields in SF and ensuring all are completed by operations and sales and notify appropriate individuals of deficiencies for proper update.
• Facilitate communications between the customer, sales and operations teams including any changes in scope, pricing, lead time, quality requirements including any hold points.
• Manage changes to job scopes
• Host and manage customer visits to service centers.
• Assist sales team providing customers with historical repair information and technical pump data: i.e. pump curves, min flow data, GA drawings etc.
• ISRs will be responsible for lead generation in all identified prospecting accounts.
• Support EMS/TS sales reps on opportunities that they bring to the PS SC's including Salesforce completion and maintenance.
• Tracks and reports on collaboration activity.
• Corresponds with customers to help create opportunities.
• Be the trainer, coach and advocate for our Opportunity to Order tools and processes.
• Consistently promote a “Customer First” culture and an effective TEAM environment.
• Support operations quality improvements and effectively communicate with the sales team
• Facilitates lessons learned meetings
• Other duties as assigned

To succeed in this role, you will need:

• Bachelor’s Degree or currently pursuing degree
• Capability to work in a highly technical machinery environment.
• Ability to closely interact internally with multiple operations divisions and commercial managers to produce accurate and timely sales proposals for client consideration.
• Exceptional oral and written communication skills.
• Presentation skills to accurately reflect the complexity of Sulzer Pumps, other Sulzer product lines and different geographical Sulzer locations & entities.
• Computer skills (Microsoft Office, Excel, PowerPoint (at a minimum) and the ability to process quotes, orders and projects through the company’s CRM system () and SAP.

What we offer you:

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Service Awards

No visa or work permit support can be provided for this role

Our team is looking forward hearing from you!

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2025 in Brazil, China, Finland, Germany, Ireland, Switzerland, South Africa, the UK and the USA.

Sulzer is a global leader in critical applications for core infrastructure and processes for large essential industries around the world. We ensure the security, quality and durability of critical goods and services by supporting energy security, natural resource management and efficiencies in process industries. This in turn supports the transition to a circular economy. Our integrated solutions add significant value by enabling energy efficiency, carbon emissions and pollution reduction, and process efficiency improvements.

Customers benefit from our commitment to innovation, performance and quality through our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2023, our 13’130 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN).