Customer Care & Scheduling Specialist
Listed on 2026-01-13
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Benefits:
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Tuition assistance
Competitive salary
Job Title:
Customer Care & Scheduling Specialist
We’re looking for a Customer Care & Scheduling Specialist to join our team! This role is the first line of communication with our customers and is responsible for providing excellent service, scheduling appointments, and promoting additional services.
Key Responsibilities:
Answer incoming calls and book service appointments.
Confirm daily schedules with customers and ensure technicians have jobs assigned with necessary materials.
Proactively engage with past customers to encourage retention and schedule new services.
Promote and sell additional services like dryer vent cleanings and HVAC maintenance plans.
Earn commissions for successfully scheduling and selling paid services.
Compensation:
Base hourly pay + commission for services sold.
What We Need:
An organized, friendly, and goal-driven individual who thrives in customer service and enjoys selling.
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