Public Area Attendant

Join to apply for the PUBLIC AREA ATTENDANT role at Expotel Hospitality

This range is provided by Expotel Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$11.00/hr - $11.00/hr

The Public Area Attendant plays a crucial role in maintaining the cleanliness, safety, and overall appearance of all public spaces within Lafont Inn LLC. This position ensures that guests experience a welcoming and hygienic environment by performing thorough cleaning and upkeep of lobbies, hallways, restrooms, and other communal areas. The attendant actively monitors these spaces to promptly address any issues or guest needs, contributing to a positive and memorable stay.

By collaborating with other team members and management, the Public Area Attendant supports the hotel's commitment to exceptional service standards. Ultimately, this role directly impacts guest satisfaction and the reputation of the accommodation facility through diligent attention to detail and proactive service delivery.

• Ability to communicate effectively in English, both verbally and in writing.
• Basic computational skills to manage inventory and report data accurately.
• Demonstrated flexibility and fairness in handling diverse tasks and guest interactions.
• Strong interpersonal and problem-solving skills to address guest needs and resolve issues efficiently.
• Passion for providing excellent service and a genuine focus on guest satisfaction.

• Previous experience in a hospitality or accommodation setting.
• Training or certification in cleaning and sanitation standards.
• Familiarity with safety and health regulations applicable to public areas.
• Ability to work collaboratively in a team environment and support associate development.
• Multilingual abilities to assist a diverse guest population.

• Perform routine cleaning and maintenance of all public areas including lobbies, corridors, restrooms, and elevators to ensure a spotless and inviting environment.
• Respond promptly and courteously to guest requests or concerns related to public spaces, demonstrating a service-oriented attitude.
• Monitor and replenish supplies such as towels, soaps, and other amenities in public restrooms and common areas.
• Report any maintenance issues or safety hazards observed in public areas to the appropriate department for timely resolution.
• Collaborate with housekeeping and maintenance teams to coordinate cleaning schedules and special projects to enhance guest experience.

The required skills are essential for daily success in this role, as effective communication in English enables clear interaction with guests and team members. Being an active learner allows the attendant to quickly adapt to new cleaning protocols and guest service techniques. Basic computational skills support accurate tracking of supplies and reporting, ensuring operational efficiency. Flexibility and fairness help the attendant manage varying tasks and guest requests with professionalism and empathy.

Interpersonal and problem-solving skills are applied continuously to understand guest needs, resolve concerns promptly, and contribute to a positive atmosphere, while a passion for service drives the attendant to consistently exceed guest expectations and support the development of colleagues.

Entry level

Full-time

Management and Manufacturing

Hospitality

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