Office Assistant 2 - Student Recreation & Wellness
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Columbia Basin College ("CBC" or the "College") seeks an Office Assistant 2 to serve as the primary point of contact for the Student Recreation Center and campus Food Pantry, providing professional, student-centered support to students, staff, and visitors. This position oversees daily facility operations,supports student employees, coordinates administrative processes and program logistics, ensures quality customer service, and helps maintain a safe, welcoming, and efficient environment that promotes student wellness and basic needs.
This position reports to the Director for Student Recreation & Wellness.
This @ 11:59 PM Pacific Time.
Primary Responsibilities- Serve as the Student Recreation Center staff member providing operational coverage during assigned afternoon, evening, and weekend shifts, ensuring safe, efficient, and customer-focusedoperations of the Student Recreation Center and related services;
- Provide front desk and operational support by assisting students and visitors, responding to questions, enforcing facility policies and procedures, monitoring recreation spaces, and addressing facility, equipment, or safety concerns as needed;
- Perform daily operational and administrative functions including opening and closing procedures, equipment check-in/check-out, scheduling coordination, data entry,recordkeeping, inventory tracking, and maintenance of departmentallogs and reporting systems;
- Support departmental programs, events, and activities throughpreparation, setup, communication, logistical coordination, and general operational assistance;
- Assist with daily operations of the campus Food Pantry,including stocking and organizing inventory, coordinatingdeliveries, supporting distribution processes, maintaining inventory records, and providing respectful and professional service to students accessing basic needs resources;
- Maintain clean, organized, and welcoming recreation and pantryenvironments while monitoring supply levels and communicating operational or maintenance needs to supervisors;
- Provide guidance and support to student employees and volunteers during assigned shifts while exercising independent judgment and escalating issues as appropriate;
- Identify operational challenges and recommend process improvements to support efficient and effective Student Recreation& Wellness services; and
- Perform other related duties as assigned.
- Associate’s degree from an institutionally accredited institution;
- One (1) year of customer service, office support or operational experience; and
- First Aid/CPR/AED certification or ability to obtain withinsixty (60) days of hire.
- Experience in recreation, wellness, facility operations,student services, or higher education environments;
- Intermediate proficiency in Microsoft Office; and
- Bilingual in English and Spanish.
Customer Service
Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness;
Communication SkillsEffective interpersonal and written communication abilities to convey information clearly and conciselyto students, faculty, staff, and external stakeholders;
Adaptability/FlexibilityAbility to adapt to changing circumstances, handle ambiguity, and adjust priorities as necessary in response to evolving institutional needs or externalfactors;
ProfessionalismConsistently embodying integrity, ethical conduct, and dedication to the college's mission. Demonstratingreliability, honesty, and professionalism in all interactions while upholding confidentiality and adhering to professional standards;
Organizational SkillsStrong organizational abilities…
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