Power Systems Field Technician

Join to apply for the Power Systems Field Technician role at Western States Equipment.

• Under supervision, performs routine maintenance on generator packages, industrial engine packages, and electric power generation system components, including both Caterpillar and non-Caterpillar branded products.
• Assists senior technicians with load bank testing including cabling and cable termination.
• Performs basic troubleshooting and repairs.
• Assists EPG Field technicians and EPG Specialty Field Technicians as required.
• Performs detailed inspections on electric power generation and industrial engine products.
• Prepares service reports that accurately document activities, issues and up-sell opportunities.
• Prepares required documentation including work orders, parts lists and time cards in an accurate and timely manner.
• Conducts business professionally, maintaining self-control and integrity in stressful situations and presenting a professional image.
• Adheres to all customer requirements while on job site.
• Adheres to all customer care standards.
• Actively cares for and advocates safety at Western States, adhering to all applicable safety policies, procedures and standards.
• May accomplish training and serve as a team member in support of Western States' strategic programs, projects, and initiatives.
• Works within and promotes the corporate vision, mission, and values of the organization.
• Performs other duties as assigned.

• Excellent customer service skills.
• Ability to work overtime with minimal notice required.
• Ability to travel frequently with the potential of overnight stays.
• Knowledge and use of Microsoft computer products or other comparable systems required.
• Ability to establish and maintain effective working relationships with customers, vendors, employees and the public.
• Knowledgeable in electric power generation systems.
• Consistent attendance.

• Proof of high school diploma or General Education Degree (GED).
• Associate Degree from an accredited vocational school preferred or comparable work experience required.
• 3 years experience with troubleshooting and maintenance methods for "Power Systems" products required.
• Must own required tools.
• Must meet DOT requirements.
• Must be able to communicate (speak, read, comprehend, write in English).

• Must be able to stand for long periods of time as well as walk, sit, climb stairs, reach, push, pull, lean and twist.
• Able to lift up to 50 lbs in accordance with Western States’ Lifting Safe Work Practice.
• Must be able to meet all safety requirements for applicable safety policies.

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. It is not intended be an exhaustive list of all responsibilities, duties, and skills required of employees in this classification.

This role is designated as safety-sensitive.

• Mid-Senior level

• Full-time

• Engineering and Information Technology

• Agriculture, Construction, Mining Machinery Manufacturing