Referral Specialist

Position Title: Referral Specialist

City: Pasco

State/Territory: US-WA

Employment Duration: Full time

Relocation: No

Exempt Status: Non-exempt

: 16111

Join our team as a Referral Specialist at Miramar Health Center in Pasco, WA! Be part of a healthcare organization that believes in making a difference beyond medical care. We have transformed into a leading community health center in the Pacific Northwest with 40+ clinics across Washington and Oregon. We offer a wide range of services such as medical, dental, pharmacy, orthodontia, nutritional counseling, autism screening, and behavioral health.

Our holistic model extends assistance to shelter, energy, weatherization, HIV and AIDS counseling, home visits, and mobile medical/dental clinics.

Explore short clips, "WE are Yakima - WE are Family" and "YVFWC - And then we grew," for a glimpse into our dedication to our communities, health, and families. Visit our website  to learn more about our organization.

• $19.39-$23.76/hour DOE with the ability to go higher for highly experienced candidates
• 100% employer-paid health insurance including medical, dental, vision, Rx, and 24/7 telemedicine
• Profit sharing & 403(b) retirement plan available
• Generous PTO, 8 paid holidays, and much more!

• Manages work queues regarding referral activity on a daily basis to ensure timely processing and/or completion.
• Assists with patient referrals for additional services needed with internal and external medical facilities.
• Assists with patient insurance authorization.
• Assists with appointment setup as needed.
• Coordinates follow up between referral source and patient.
• Ensures chart notes and follow up documentation is linked to referral.
• Provides translated educational materials and directions to patients when necessary.
• Processes incoming correspondence and responds to calls, emails, and faxes.
• Performs other duties as assigned.

• High School Diploma or General Education Diploma (GED).
• Associates Degree or Certificate from an accredited technical school is preferred.
• One year's experience working in an office setting, preferably a medical or dental office.
• Two year's experience working in a medical and/or dental front office setting; with insurance referrals and authorizations preferred.
• Bilingual (English/Spanish) required, at level 9 on the language proficiency scale to receive bilingual differential pay.
• Knowledge of or ability to learn medical terminology required.
• Ability to prioritize work, handle a variety of tasks simultaneously and complete projects in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong organizational skills.

“Together we transform our communities through compassionate, individualized care, eliminating barriers to health and well-being.”

Our mission celebrates inclusivity. We are committed to equal-opportunity employment.