Customer Services Specialist
Listed on 2026-01-12
-
Healthcare
Medical Receptionist
2 days ago Be among the first 25 applicants
This range is provided by Lifepoint Health®. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range$17.00/hr - $24.00/hr
Job Title: Customer Services Specialist
Job Type: FT
Hourly Wage: $17.34-$24.06
Schedule: Days
Lourdes Medical Center is a 35‑bed hospital located in Pasco, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.
Your experience matters:Lourdes Medical Center
At Lourdes Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualificationsand Requirements
This position is responsible for a multitude of activities in a busy clinic office setting including reception, scheduling, phone calls, referrals, and registration. The critical attribute required is exceptional interpersonal customer service consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests—patients, families, customers, and colleagues.
Essential Functions- Register daily patients/clients.
- Schedule patient appointments.
- Perform medical records functions.
- Process daily referrals.
- Provide exceptional customer service for guests, patients, families, customers, and colleagues.
- Exhibit organizational and time‑management skills.
- Maintain current knowledge of office equipment and other systems.
- Demonstrate willingness to cover for other staff when necessary.
- Willingly perform other related duties as assigned or requested.
High school diploma preferred. Post‑high‑school education and/or training preferred.
Minimum work experience: Two (2) years hospital or clinic experience preferred.
Certifications- Current American Heart Association BLS certificate or obtained within 90 days after hire date.
- Must be able to work in a stressful environment and take appropriate action.
- Shift differential.
- Comprehensive medical, dental, and vision plans, plus flexible‑spending and health‑savings accounts.
- Competitive paid time off and extended illness bank package for full‑time employees.
- Income‑protection programs, such as life, accident, critical‑injury insurance, short‑ and longer‑term disability, and identity‑theft coverage.
- Tuition reimbursement, loan assistance, and 401(k) matching.
- Employee assistance program, including mental, physical, and financial wellness.
- Professional development and growth opportunities.
Not ready to complete an application, or have questions? Please get in touch with Hunter Delacruz via email,
EEOC Statement"Lourdes Medical Center" is an Equal Opportunity Employer. Lourdes Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Seniority Level- Entry level
- Full‑time
- Other
- Hospitals and Health Care
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