Matchday Catering Operator​/Bartender

Matchday Catering Operator/Bartender

Join to apply for the Matchday Catering Operator/Bartender role at Crystal Palace Football Club
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This range is provided by Crystal Palace Football Club. Your actual pay will be based on your skills and experience – talk with your recruiter to learn more.

Job Location: Selhurst Park Stadium, SE25 6PU

Contract Type: 0-hour, Fixed-Term Contract

Salary/ ROP: £13.15

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. We offer a best atmosphere and culture for our fans and employees.

If you have experience in the catering and events industry or a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of Crystal Palace Football Club.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 6-8 hours depending on the game.

• Take initiative and participate in the set-up of kiosks and bars, stock and supplies.
• Welcome guests and take orders.
• Process payments on POS devices efficiently.
• Maintain counters and fridges with sufficient supplies throughout the service period, as guided by your manager.
• Ensure stock rooms and areas are organised and clean, to ensure easy stock rotation and reconciliation.
• Where necessary, assist in the back of house areas: kitchen and food preparation, pot wash and stock deliveries.
• Perform clean-up duties after each shift and ensure concession stand is sanitized and tidied to a high standard.
• Serve alcohol responsibly and follow the club’s Challenge 25 Policy.
• Adhere to all Health & Safety policies including the club’s Food Safety Management Systems.
• Carry out any other reasonable duties asked of you from within your team and management, including being flexible in covering tasks outside of your role-specific duties.
• Maintain an immaculate personal presentation with a polished professional appearance.
• Other duties and responsibilities as required by line manager.
• Uphold and promote the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

• A positive attitude and be prepared to help the team.
• Experience in catering, hospitality or food service.
• Strong customer service and communication skills.
• Engaging and easy to talk to.
• Reliable, punctual and trustworthy.

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow. We encourage good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people. All staff will undergo relevant security checks, including Enhanced Disclosure and Barring Service (DBS).