Program Manager

Entrust Community Services Pasco, Washington, United States

At Entrust Community Services, we are dedicated to transforming lives by creating meaningful opportunities for individuals of all abilities. Through our innovative Life Coaching System, we empower those we serve to achieve personal growth, independence, and an improved quality of life.

It is our mission to enhance the quality of life for individuals by providing the tools and support they need to thrive.

We envision a future where communities fully embrace and support individuals of all abilities as valued, contributing members of society. Our goal is to foster inclusive environments that celebrate diversity in the workforce and social structures, setting a model for other communities across the state and nation.

Entrust Community Services is seeking an experienced, collaborative, and mission-driven Program Manager to provide leadership and oversight for our Community Inclusion and Individual Supported Employment programs .

As a member of the Entrust leadership team , the Program Manager plays an important role in both the daily success of assigned programs and the broader success of the organization. This position partners with fellow leaders to strengthen services, develop employees, address operational needs, and ensure our programs remain focused on meaningful outcomes for the individuals and communities we serve.

The ideal candidate is a people-centered leader who understands that successful programs are built through strong teams, quality services, community partnerships, accountability, and a commitment to helping individuals achieve their goals.

The Program Manager is an active member of Entrusts leadership team and is expected to look beyond the day-to-day needs of their individual programs.

In this role, you will:

• Collaborate with other program managers and members of leadership to advance organizational priorities, goals, and initiatives.
• Bring program-level perspectives, opportunities, challenges, and solutions to leadership discussions.
• Help create consistency, accountability, and collaboration across programs and departments.
• Participate in organizational planning, problem-solving, and continuous improvement efforts.
• Serve as a leader and culture champion by modeling Entrusts values and expectations.
• Communicate organizational priorities and changes effectively to program employees.
• Support leadership decisions while helping employees understand the purpose behind organizational initiatives.
• Identify opportunities to strengthen services, employee engagement, community partnerships, and outcomes for the individuals we serve.

The Program Manager provides leadership that promotes meaningful Community Inclusion opportunities based on each individual's interests, goals, strengths, and choices.

You will support your team in helping individuals:

• Develop meaningful connections within their communities.
• Explore recreational, educational, volunteer, social, and community-based opportunities.
• Build independence and confidence while participating in community life.
• Identify activities and opportunities that reflect personal interests and individual goals.
• Strengthen natural supports and community relationships.
• Experience services that promote choice, dignity, independence, and meaningful participation.

The Program Manager ensures employees understand that Community Inclusion is about more than simply be present in the community. It is about helping individuals participate, connect, contribute, build relationships, and belong .

The Program Manager also provides leadership and…