Service Technician​/On Call

Since 1991, we have been dedicated to delivering the highest quality drinking water. Our first Fresh Pure® Waters system received an incredible response, and today, our water is available in premier natural and organic food stores and co-ops across the United States and Canada. At Fresh Pure® Waters, we proudly share your commitment to quality, sustainability, wellness, and environmental stewardship.

• We are seeking a dedicated and reliable Service Technician to join our team in Pasco, WA. As a Service Technician, you will play a crucial role in providing preventative and emergency maintenance and repairs on our water dispensing cabinets.

• Establishing and fostering positive relationships with both customers and store management through effective communication and service delivery.
• Demonstrating exceptional customer service skills to ensure a satisfying experience for clients.
• Conducting proactive maintenance tasks such as filter replacements, UV lamp installations, battery changes, and equipment upgrades.
• Employing troubleshooting skills to accurately read and report pressure gauges, flow meters, and detect leaks. Proficiently using multi-meters and conducting water sampling tests.
• Effectively addressing repair needs, including but not limited to fixing leaks, tightening fittings, and replacing valves, fittings, tubing, electrical wires, and components.
• Being available for occasional emergency service calls, which may occur during regular or off‑business hours. Our commitment is to have a skilled service technician on‑site within 24‑48 hours or sooner for urgent situations.
• Ensuring timely completion and submission of all required paperwork for payment processing.

• Knowledge of plumbing, electrical and mechanical equipment.
• Exhibit professionalism with excellent time management skills, demonstrating the ability to work independently and responsibly.
• Possess a Smartphone and proficiency in using email for communication and reporting purposes.
• Maintain physical capabilities, including the ability to bend, squat, and, if needed, climb stairs or ladders as part of the job tasks.
• Communicate effectively in English.
• Provide own transportation and tools for on‑site visits.

• Compensation: $45 - $55 per hour minimum, based on experience.
• Service Frequency:
  On Call, as needed.
• Employment Type:
  
  W-8
  
  BEN Independent Contractor position, offering no benefits.

• Interviews will be conducted via Microsoft Teams.
• Job offers are contingent on the results from a background check.
• Applicants must be 18 years of age or older to be considered for this position.
• Please submit your resume with your application.

If you are a proactive individual with excellent communication skills, a keen eye for detail, and the ability to work autonomously, we encourage you to apply for this exciting opportunity to make a positive impact in our customers' experiences and our planet!