Support Staff; Tasting Room

Company Description

At JUSTIN Vineyards & Winery, we offer guests the ultimate California food and wine experience. The Restaurant at JUSTIN is the only winery restaurant to have received both a MICHELIN Star and MICHELIN Green Star, and most recently, a Five‑Star rating from Forbes Travel Guide . We are proud to be recognized for our sustainability practices, one‑of‑a‑kind dinner experience, and world‑class excellence in hospitality.

We are looking for a positive and energetic Full‑time Support Staff member to join our Downtown Tasting Room team! This person will be responsible for welcoming our guests at the door, providing water service, removing empty plates, replenishing table supplies promptly, and accommodating special requests to create a memorable experience.

• Welcomes guests upon arrival and assists in creating a memorable tasting experience
• Responds promptly and appropriately to guest requests, communicating needs to Wine Guides or Managers as necessary
• Accommodates special requests and ensures a seamless flow of service throughout
• Clears tables after guests leave, transporting glassware, silverware, and dishes to appropriate areas for washing
• Resets and arranges tabletops and ensures floors and seating areas are clean and tidy
• Inspects restrooms regularly and maintains cleanliness and restocking standards
• Assists with pre‑ and post‑shift setup and cleanup to maintain operational readiness
• Restocks wine, merchandise, and collateral materials as needed
• Supports Wine Guides with timely replenishment of table supplies and service items

• Previous experience in a restaurant or hospitality setting preferred but not required
• Flexible schedule including weekends and holidays
• Professional appearance and demeanor
• Strong organizational skills and ability to manage priorities in a fast‑paced environment
• Flexibility and adaptability to changing priorities with a positive attitude
• Ability to communicate effectively with guests and team members from diverse backgrounds
• Interest in customer service and wine, with a willingness to learn and grow
• Must be 21 years of age or older
• Must be able to speak, read, write, and understand English

Pay Rate: $17.00 per hour, plus tips. Final compensation will be dependent upon skills and experience.

• Thriving Wellness Community:
  Access to top‑notch medical coverage, comprehensive vision and dental plans, and a 401k with match eligibility, as well as 24/7 online physician consultations, virtual mental health resources, life coaching, engaging employee community groups, cash rewards for healthy habits and fitness reimbursements, library of on‑demand fitness videos
• Career Advancement Opportunities:
  Unlock your potential with clear paths for career progression and internal mobility across our diverse family of brands and business units
• Focused Learning and Development:
  Grow as a leader with our dedicated Learning and Organizational Development department, offering extensive resources such as People Manager and leadership training, webinars, and eLearning courses
• Empowering Mentorship Program:
  Connect with colleagues through our company‑wide mentorship program to share goals, overcome challenges, and drive your career forward
• Continuous Improvement Training:
  Participate in training that empowers all employees to learn and implement concepts that drive significant, positive change in the workplace

We are an Equality Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, region, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.

EEO is the law.

Entry level

Full‑time

Customer Service

Manufacturing