Verizon Wireless Small Business Director

Verizon Wireless Small Business Director

Your Wireless – Verizon Wireless Premium Retailer

Location: NY or NJ supporting the program nationally

Compensation: Up to $150,000 including base pay plus sales bonuses and incentives, plus amazing employee benefits and perks.

About the Role: You will manage Salesforce, prospect, and engage with VZ campaigns daily. You will lead call blitzes, review performance with leadership, track sales progress weekly, meet monthly sales targets, and lead 1:1 meetings with District Managers while providing region‑wide updates.

Perks & Benefits:

• Strong base‑pay, lucrative bonus program based on the overall performance of KPIs and sales volume of your locations.
• Flexible Work Schedule.
• 401k savings program.
• Personal Time Off:
  Year 1 – 5 paid days;
  Year 2 – 10 paid days;
  Year 3+ – 15 paid days.
• Employee discounts on Verizon Wireless service.
• Employee discounts on devices and accessories.
• Great and fun working atmosphere.
• Significant opportunities to grow in our company.
• Win prizes and trips through various sales contests throughout the year.

Responsibilities:

• Lead a team of SMB Account Managers to exceed sales and revenue targets set by senior leadership.
• Generate and execute market strategies to increase foot traffic and community outreach.
• Stay up‑to‑date on Verizon offerings, industry trends, and competitive landscape.
• Create standard operating procedures for maximum effectiveness.
• Motivate a team to consistently exceed assigned performance goals.
• Conduct regular weekly performance management coaching sessions.
• Ensure market remains compliant with Verizon Wireless and company policies and procedures.
• Inspect audit compliance and protect customers’ private information.
• Deliver customized solutions across Verizon’s suite of wireless, voice, and security products and services.
• Support team initiatives and create an inclusive environment.
• Perform other duties/projects as assigned by business management.

Qualifications:

• 5+ years of experience in a similar retail role, preferably with Verizon Wireless or another wireless business managing a performance team.
• 3+ years of outside sales experience.
• 3+ years of leading teams.
• Proven ability to lead, coach, and inspire employees.
• High school diploma or equivalent required; bachelor’s degree preferred.
• Spanish bilingual is a plus.
• Strong analytical skills to explain, breakdown, and drive key performance metrics.
• Proficiency with technology: cellular devices, computers, POS systems, Microsoft Office suite.
• Proof of achievement in prior sales and leadership roles.
• Enthusiasm for retail, wireless technology, and customer service.
• Ability to travel to various locations in the assigned district as needed.
• Self‑motivated, goal oriented with strong attention to detail and accuracy.
• Flexibility to work evenings, weekends, and holidays.
• Must be 18 years of age or older and provide proof of work eligibility in the US.