Automotive Warranty Administrator

Automotive Warranty Administrator

At Coughlin Automotive we have more business than we can handle, and we need you! We are seeking a Warranty Administrator for our corporate office.

We’re one of Central Ohio's fastest-growing dealer groups, representing 13 brands across 17 locations including Newark, Pataskala, Circleville, Heath, and more. Our success is built on a commitment to quality, service, and community – powered by great people.

• Claims processing:
  Reviewing, submitting, and ensuring timely processing of warranty claims.
• Compliance:
  Making sure all claims and service work comply with the manufacturer's warranty policies and procedures.
• Record keeping:
  Maintaining detailed records of all warranty activity for accurate tracking and reimbursement.
• Communication:
  Liaising with both customers and manufacturer representatives to resolve issues and answer questions.
• Parts and inventory:
  Procuring replacement parts and tracking service work to prevent duplicate claims.
• Fraud prevention:
  Helping to prevent fraudulent claims through careful review and record‑keeping.

• High school diploma or equivalent.
• Experience in a dealership, preferably in service or warranty.
• Proficiency with computers, including dealership management systems (DMS) and manufacturer portals.
• Strong organizational and attention‑to‑detail skills.
• Excellent communication and interpersonal skills.
• Knowledge of automotive parts, operations, and basic accounting principles.

• Competitive pay plan
• Medical, Vision, and Dental Insurance
• Company‑matched 401(k)
• Short‑Term and Long‑Term Disability
• Life Insurance
• Paid vacations and holidays
• Employee Discounts

Complete our quick 3‑minute mobile‑friendly application and let’s connect.