Operations Training Manager

It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.

Does the thought of joining one of the fastest-growing, privately held data center companies sound exciting to you? Do you enjoy collaborating with team members to drive and operate some of the industry’s leading and most innovative infrastructure solutions?

At Aligned Data Centers, not only do we celebrate success across our platform, we celebrate the very teams that drive and support that success! Our culture is founded in passion, engineered from innovation, and driven by the pursuit of operational excellence. We are dedicated to driving positive change through continuous data center innovation, diversity and inclusion, and corporate sustainability.

As part of our continued growth, we are seeking an experienced Operations Training Manager with demonstrated electrical, mechanical, Building Management System (BMS)/controls, and water-treatment knowledge to develop and lead technical training for our Data Center Operations teams.

This is not a traditional Learning & Development or Instructional Design position. Technical knowledge and experience are fundamental requirements of this role. Candidates must bring prior experience working in complex technical or mission-critical environments and be able to establish credibility with Critical Facilities Technicians, Facility Managers, engineers, commissioning teams, and other technical SMEs.

We are particularly interested in candidates whose technical foundation comes from data centers, critical facilities, utilities/power generation, facilities engineering, industrial manufacturing, construction/commissioning, or similarly complex technical environments.

The Operations Training Manager will translate real-world operational knowledge, engineering documentation, equipment manuals, drawings, procedures, and SME expertise into standardized technical training and qualification programs. This role is also a highly visible training facilitator responsible for leading engaging monthly live and virtual instructor-led training sessions and regional calls. This individual must establish credibility with experienced technicians and engineers, communicate complex technical concepts clearly to varied audiences, and create effective learning experiences for employees entering the data center industry.

This position follows a hybrid work model, with an expectation to work on-site at an Aligned data center approximately 2–3 days per week and travel up to 20% to support regional data center locations.

• Develop, standardize, and continuously improve technical training and qualification programs that prepare Operations personnel to safely operate, monitor, maintain, troubleshoot, and respond to abnormal conditions involving critical data center infrastructure.
• Own and continuously improve Operations training supporting Qualification Cards (Qual Cards), new-hire Operations training modules, Service Now (SNOW), BMS, procedure compliance and approvals, QA/QC, drills, continuing technical education, and safety training.
• Develop system-level training that enables Operations personnel to understand how and why systems operate as designed, including normal operation, Sequences of Operations (SOOs), failure modes, alarms, interlocks, redundancy, maintenance impacts, and emergency response.
• Develop training that reinforces correct execution and documentation of MOPs, SOPs, EOPs, Change Requests (CRs), maintenance work instructions, procedure approvals, and other controlled procedures.
• Develop and support training for operational technology and workflow platforms used…