Data Quality Analyst - Regulatory

Duration: FTE

Location: NJ-New Brunswick, 100% Remote

Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew data analysis associates bring data insights to life with predictive and descriptive analytics, create meaningful business intelligence and data visualization dashboards, and learn data profiling and cloud data practices.

• License Data Review and Release
  • Review daily RIM system reports to identify newly uploaded or changed licensing data and push updates into the regulatory approvals database
  • Execute partially automated releases, including license-based releases and more complex date-of-manufacture-based releases governed by market-specific regulatory rules
  • Manually process releases for markets not yet automated and support the team’s efforts to increase automation over time
  • Approve and process product restriction actions resulting from business-generated license-release memos, applying country-specific requirements
• Issue Resolution and Escalation Management
  • Serve as the primary point of contact for team inquiries and escalations
  • Investigate blocked products, determine the cause, and engage business partners or other teams to resolve; own mitigation of root causes
  • Perform regulatory (RA) checks and validate data accuracy prior to release
• Workload and Ticket Management
  • Manage ticket intake and assignment to ensure work is distributed and completed on time
  • Handle ad hoc requests from business stakeholders and cross-functional teams
• Training and Process Development
  • Translate updated market regulations into training for offshore colleagues; support onboarding and ongoing training for internal and external team members
  • Document and maintain current-state processes, process flows, and procedures as the team mirrors existing operations; adapt documentation as processes change
• System Testing and Enhancements
  • Participate in beta and user acceptance testing of new interface features, fields, and enhancements as IT releases updates
  • Provide feedback on system functionality and identify opportunities for process improvement and automation
• Analytics and Reporting
  • Build and maintain Power BI dashboards that track KPIs, process flows, and team output
  • Develop calculations and measures in Power BI and present key metrics to stakeholders in a clear, visual format

• Bachelor’s degree, or 5+ years of equivalent experience in data analytics, Power BI, or data management systems
• Approximately 5 years of hands‑on analytical experience, including building calculations and KPI‑based dashboards in Power BI
• Experience with process development: documenting, mapping, and improving operational workflows
• Exceptional attention to detail and accuracy in data validation and data entry work
• Excellent written and verbal communication skills, with the ability to convey information concisely to a global, cross‑functional audience
• Comfort working in an environment where processes, market data, and regulatory requirements change regularly

• Experience in regulatory affairs, regulatory operations, or product licensing within medical device, pharmaceutical, or another regulated industry
• Familiarity with Regulatory Information Management (RIM) systems or regulatory approvals databases
• Experience training or coordinating offshore or distributed teams
• Experience with ticketing/workflow tools and system testing (UAT)
• Exposu…