Manager of Hauling Operations

Manager of Hauling Operations

Join to apply for the Manager of Hauling Operations role at Interstate Waste Services, Inc.

Interstate Waste Services is a progressive and innovative provider of solid waste and recycling services across Northern New Jersey, Southern New York State, New York City, and Connecticut, with a state‑of‑the‑art rail‑served landfill located in Ohio. Our mission is to deliver the highest quality waste, recycling, and environmental services while focusing on employee, customer, and environmental safety.

The Manager of Hauling Operations manages the scope of responsibility within a line of business and/or at specific sites within a market, overseeing single or multiple depots, building facilities, expense management, operations staff, and ensuring safe performance and productivity metrics and processes.

• Manages day‑to‑day operations of the depot(s) and provides daily support to Operations managers, supervisors in hauling, routing, labor planning, productivity tracking, and disposal activities.
• Supervises, trains, and evaluates site personnel, including drivers, helpers, ops supervisors, and dispatchers.
• Develops and implements operational procedures to maximize efficiency and minimize costs.
• Executes necessary precautions to ensure safety and compliance with company, OSHA, and other standards and regulations.
• Ensures thorough root‑cause investigations for all injuries and incidents with consistent discipline and retraining.
• Oversees personnel needs of the depot, selecting, coaching, disciplining, and training employees and evaluating performance, providing input into termination, compensation, and promotion decisions adhering to CBA where applicable.
• Communicates with Customer Service and Sales as needed.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Responsible for conducting monthly safety meetings and training sessions.
• Schedules regular defensive driving training sessions with the safety team.
• Promotes a “safety before schedule” mindset throughout operation.
• Performs site inspections and addresses facility issues timely.
• Ensures quarterly random drug screens are performed.
• Performs fleet inspections (Fleet Walk).
• Responsible for Route Optimization.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts, and negotiate new contracts, establishing IWS as a good corporate citizen and valued resource.

• 7 – 10 years of work experience in transportation, logistics, or solid waste operations, including coaching and routing assessments.
• Associate’s degree (accredited) or high school diploma or GED (accredited) with 5 years of relevant work experience.
• 3+ years of supervisory experience.
• Effectively handle employee grievances and conduct investigations.
• Prior experience in environmental services a plus.
• Experience with fleet management and heavy equipment operations.
• Experience overseeing business plans, developing and tracking budgets.
• Demonstrated ability to use a data‑driven approach to decision making.
• Leadership capabilities working across a matrix organization.
• Experience implementing safety (OSHA) programs and equipment specifications.
• Proven ability to work efficiently with minimal direct supervision.
• Demonstrated ability to motivate others to achieve results.
• Proven experience meeting business commitments, driving change and implementing process improvements.
• Excellent interpersonal and customer service skills.
• Strong organizational skills and attention to detail.
• Time management skills with a proven ability to meet deadlines.
• Analytical and critical thinking skills.
• Proficient with Microsoft Office suite or related software.
• Must be able to work outdoors in all kinds of weather.
• Proven experience in managing labor relations in a unionized environment.
• Excellent computer skills with the ability to handle multiple programs and systems.
• Must be able to communicate effectively and professionally via e‑mail, telephone, and…