Inside Sales Associate

Title

Inside Sales Associate

Paterson, NJ (area)

ASAP!!

6 Month Contract-to-Hire (will absolutely convert to a permanent employee if they do well during the contract portion of assignment)

Mon-Fri; 8am-5pm (5 days onsite or possibly open to hybrid)

$31.25-$36.05 per hour

No degree required; minimum of High School Diploma

• Must have at least 2 years of inside sales experience in food, flavors, fragrance or ingredients.
• Experience working with a CRM system (Salesforce, Sage, Hub Spot or similar).
• Self-motivated with excellent communication skills and a strong sense of urgency.

• Bilingual English/Spanish is a plus but not required.

• Will focus on outbound outreach, understanding customer needs, and rebuilding relationships to drive repeat orders and incremental revenue.
• Will partner closely with the Sales Team, Customer Service, and Marketing to strengthen account activity and support overall business growth.
• Conduct outbound calls to accounts that have not placed recent orders, with a goal of reactivating purchase activity.
• Re-establish relationships with dormant key accounts by identifying reasons for inactivity and presenting updated product offerings, pricing, or solutions.
• Maintain a consistent follow-up cadence with inactive accounts to keep the client top-of-mind and rebuild buying habits.
• Analyze sales history to prioritize outreach based on revenue impact, customer potential, and past purchasing behavior.
• Document all interactions, customer updates, and opportunities accurately in the CRM system.
• Work with Customer Service and Operations to ensure customer inquiries, sample requests, and orders are handled promptly.
• Provide product information, pricing, promotions, and relevant material to support customers in placing orders.