Residential Shift Leader; Men's Residential

Career Opportunities with Catholic Charities, Diocese of Paterson

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Career Opportunities with Catholic Charities, Diocese of Paterson

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Are you passionate about making a difference in others' lives? Then come join the Straight and Narrow team!

Headquartered in Paterson, NJ, Straight and Narrow is the largest program of its kind. We provide innovative and compassionate services to individuals struggling with substance use and co-occurring disorders. We are looking for dedicated, caring and compassionate people to work in our Residential/Outpatient Treatment Facilities and Community Programs.

Schedule per week: Sunday, Monday, Tuesday, Wednesday and Thursday (8:00am - 4:00pm)

Location: Paterson, NJ

Job Summary:

Supervise Residential Life staff and client outside appointments. Ensure a clean and orderly physical plant and take a leadership role in maintaining a safe, disciplined and caring environment on the unit. Be available on-call 24/7 in the absence of the Assistant Director of Residential Life.

Position Specific

Duties and Responsibilities:

• Maintain a safe, disciplined and caring therapeutic environment and maintain direct supervision of all clients
• In collaboration with the RLD director assist in covering the responsibilities of Residential Life Supervisor in his/her absence from the agency.
• Have a thorough knowledge of CC-Straight & Narrow’s Policies & Procedures and Clients’ Handbook and enforce the rules and structures contained therein.
• Provide guidance to and assign specific tasks to RL Associates on the shift, filling in, when necessary, to ensure their completion.
• Cover RL Associate shifts when understaffed.
• Provide crisis intervention and help de-escalate incidents as they occur
• Participate in client interventions, case conferences and Multidisciplinary Team Meetings (MDT) as needed.
• Coordinate clients’ sick calls in coordination with the medical department
• Ensure clients attend Outside Appointments (OSAs) as scheduled and that a search is conducted upon their return according to policy.
• Ensure that daily client count sheet is prepared by RL personnel.
• Schedule and supervise clients’ daily housekeeping tasks during assigned shifts.
• Monitor and order all supplies for the program
• Conduct multiple daily checks of clients’ rooms and all other rooms and areas on the unit to see that they are in order.
• Complete rounds of the program every 30 minutes and ensure all clients are accounted for
• Report and investigate any issues and/or damages to the client’s rooms, classrooms and other common areas via the Straight and Narrow online repair system.
• Coordinate with food service personnel in advance of all activities that require changing a mealtime or reduce the number of meals required. Ensure Food Service department has all dietary restrictions and alternatives of clients that have received approval through the medical department.
• Ensure that new clients are greeted and oriented appropriately by all RL Associates.
• Wear assigned personnel uniform while on duty and ensure that all personnel follow the Dress Code Policy.
• Prepare Client Count Sheet, as assigned.
• Document client infractions/merits in the EHR system
• Ensure that all Clinical appointments are followed as per schedules
• Assist in facilitating Educational/didactic sessions for clients
• Ensure all family visits are conducted in a professional manner and adhere to applicable policies & procedures.
• Ensure daily tasks are completed before the end of the shift and endorse task to the incoming shift.
• Immediately informed the shift supervisor if the following personnel rations are not met on assigned shift
  -one (1) staff per twenty-four (24) client ratio during waking hours and one (1) staff per thirty (30) during sleeping hours, and two staff members at all times.
• Follow all Electronic Health Records (EHR) policies and procedures
• Complete a Departmental Orientation within 30 days to include but not limited to Emergency…