Distribution Center Operations Manager

Position Summary

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

And we do it all with heart, each and every day.

This role is responsible for designing and implementing operational programs that drive efficiency, ensure regulatory compliance, and deliver exceptional service to stores, customers, and patients. The Operations Manager will play a key role in achieving profit, expense, and performance targets, while fostering a culture of continuous improvement, safety, and employee engagement.

• Develop tactical and operational plans to achieve the Distribution Center Operations area’s goals and communicate plans to managers, supervisors, and individual contributors.
• Ensure team compliance with policies and procedures to achieve the organization’s Distribution Center Operations goals and objectives.
• Administer strategy to achieve performance expectations and financial metrics.
• Coordinate deliverable timelines, accountability, and action steps for completion.
• Advise managers on recommendations to improve operational efficiency.
• Allocate resources to ensure timely, secure, and accurate deliveries of products and services.
• Analyze areas of opportunity within the distribution center to identify best‑in‑class solutions.
• Manage operational aspects of the team (e.g., budget, performance, and compliance) and implement workforce and succession plans to meet business needs.

• Minimum 5 years of progressive work experience in warehouse or distribution center operations.
• Minimum 5 years of experience directly managing large teams (50‑100).
• Experience in a retail distribution environment.
• Experience with Warehouse Management Systems (WMS).

• Bilingual — English/Spanish.
• Exposure to supply chain management and cross‑dock operations.
• Background in employee mentorship, engagement, and development planning.
• Familiarity with LEAN principles or Six Sigma methodology.
• Continuous improvement / change management experience.
• Demonstrated agility and adaptability in dynamic operational settings.
• Adept at business intelligence and data‑driven decision‑making.
• Strong problem‑solving skills and operational troubleshooting ability.
• Excellent time management and multitasking capabilities.
• Effective collaboration and communication across all levels of the organization.
• Experience meeting KPIs (e.g., cases per hour, on‑time delivery, labor efficiency).
• Proven leadership in high‑volume, fast‑paced environments.
• Proficient in planning, execution, and delivery of operational strategies.

AM shift;
Monday–Friday. Typical hours: ~4:00 AM — 2:30 PM.

High School Diploma or Equivalent; years of work experience.

The typical pay range for this role is $66,330.00 – $. This represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

• Affordable medical plan options.
• 401(k) plan (including matching company contributions).
• Employee stock purchase plan.
• No‑cost programs: wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and other benefits depending on eligibility.

We anticipate the application window for this opening will close on: 10/31/2025. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health