Teller, Pawtucket, RI

Overview

Full Time Teller, Pawtucket, RI – Santander Bank, N.A.

Assist customers with various financial needs, process transactions, and provide exceptional service while maintaining accuracy and security. Potential responsibility to support nearby branch locations based on business needs.

• Provide an elevated level of exceptional customer service by welcoming customers, minimizing wait times and assisting with their banking needs.
• Process transactions, including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to all bank policies and procedures, including compliance and risk management protocols to prevent fraudulent situations.
• Recognize opportunities and cross-sell bank products to deepen customer relationships.
• Engage customers and leverage digital tools to educate them on self-service options.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean and organized work area, to create a welcoming environment for customers.

• High school diploma, GED or equivalent work experience – Required.
• 6+ months cash handling experience – Required.
• 6+ months demonstrated customer service experience – Required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and escalate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable in using digital tools and technology to enhance customer engagement.
• Energetic, organized and able to multi-task in a fast-paced, changing environment.
• Understanding the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, which can include weekends and evenings.

• No Certifications listed for this job.

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
• Experience in Microsoft Office products.

The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.

Base Pay Range

• Minimum: $29,250.00 USD
• Maximum: $45,000.00 USD

Santander Benefits - 2025 Santander OnGoing/NH eGuide ()

Risk Culture – We embrace a strong risk culture and all professionals are expected to take a proactive and responsible approach toward risk management.

EEO Statement – Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.

Working Conditions – Frequent minimal physical effort such as sitting, standing and walking is required. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.

Employer Rights – This job description may be revised at any time. Not a contract for employment. You or the employer may terminate employment at any time for any reason.

What To Do Next – If this role interests you, please apply. We provide an inclusive and accessible application process. For accommodation requests, contact TAOps.

Locations – Pawtucket, RI;
Rhode Island-Pawtucket

Organization – Santander Bank N.A.

AN EQUAL OPPORTUNITY EMPLOYER M/F/Vet/Disabled/SO