Teller - Pawtucket

Coastal1 Credit Union is seeking to hire a Teller for our Smithfield Avenue Branch in Pawtucket. The ideal candidate will have a strong customer service background with cash‑handling experience.

As the member’s first point of contact, our Tellers have a passion for developing member relationships while providing knowledgeable, courteous service. They play a key role in helping members understand our products, services, and the latest technology banking solutions, proactively assisting members in accessing products through self‑service tools so that members can bank smarter.

• High School Diploma or equivalent
• Prior cash handling experience
• Previous customer service experience preferred

Founded in 1928 and based in Pawtucket, Coastal1 Credit Union serves over 130,000 members across Rhode Island and Massachusetts.

• Provide excellent member service from start to finish with each member.
• Process all member transactions accurately and promptly; these include withdrawals, deposits, check cashing, loan payments, cashier’s checks, money orders and inquiries. Perform transactions discreetly and confidentially.
• Follow established processes and guidelines in daily activities to do what is right for members and Coastal1 Credit Union, adhering to all applicable policies, laws, and regulations. Complete assigned compliance training within required time frames.
• Assist members with general account questions within the scope of the role from start to finish. Know when to refer members to the appropriate team member for additional in‑depth services.
• Prioritize learning about products and services, and navigate internal portals to find answers efficiently.
• Perform other duties as required.

Equal Opportunity Employer

• Entry level

• Full-time

• Finance and Sales

• Banking