Customer Service Center Manager — Hybrid

A leading utility billing company is seeking a Manager of Customer Service to oversee on-site operations. This role involves managing a team, ensuring service standards are met, and driving performance metrics. The ideal candidate will have 3–5 years of customer service experience, strong understanding of call center operations, and excellent communication skills. Compensation starts at $25+ per hour, with benefits including health insurance and a 401(k).

The position is hybrid, based in Pawtucket, RI.
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