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Customer Service Manager — Hybrid | KPI‑Driven
Job in
Pawtucket, Providence County, Rhode Island, 02861, USA
Listed on 2026-01-01
Listing for:
Oates Energy
Full Time
position Listed on 2026-01-01
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager -
Management
Client Relationship Manager
Job Description & How to Apply Below
A leading utility services company in Rhode Island is looking for a Manager of Customer Service to oversee on-site operations. You will lead a team of representatives, enforce service standards, and drive performance metrics. Candidates should have 3-5 years of customer service experience with a strong background in call center management. Benefits include competitive pay, performance bonuses, and health insurance.
The role offers a hybrid work model and requires strong leadership and analytical skills to ensure top customer satisfaction.
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