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Customer Support Specialist — Call Center

Job in Pawtucket, Providence County, Rhode Island, 02861, USA
Listing for: RI Council 94
Full Time position
Listed on 2026-10-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Salary/Wage Range or Industry Benchmark: 49000 - 53000 USD Yearly USD 49000.00 53000.00 YEAR
Job Description & How to Apply Below
Position: Customer Support Specialist I — Call Center

RI Council 94 is seeking a Customer Support Specialist I (DHS) in Pawtucket. The role operates the central DHS telephone console, welcomes callers, and directs inquiries to the appropriate agency contact.

Responsibilities include providing information on Rhode Island benefits programs, maintaining leaflets, and performing light clerical tasks. The position runs Monday–Friday, 8:30 am–4:00 pm, with benefits for state employees.

This posting is for the Customer Support Specialist I — Call Center role at RI Council 94, based in Pawtucket, RI, United States.

We would love to welcome a new Customer Support Specialist I — Call Center to our group in Pawtucket, RI, United States.

For the Customer Support Specialist I — Call Center position at RI Council 94, we are reviewing applications now.

Step into the Customer Support Specialist I — Call Center role at RI Council 94 in Pawtucket, RI, United States and grow with us.

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