Crisis Interventionist-Outpatient

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Southwest Behavioral and Health Services is seeking a dedicated and compassionate Crisis Interventionist to help fulfill our mission: "Delivering compassionate care to enhance lives and improve communities." We are looking for someone organized, with excellent communication skills and strong problem‑solving abilities.

In this position you will provide crisis intervention, screening, assessment, and treatment planning for adults and children/adolescents. As an integral member of our interdisciplinary team, you will develop and implement treatment or case plans, assessment criteria, and programmatic goals, objectives, and activities. Your primary role will be to respond to crisis needs in the community and clinic setting for immediate assessment and/or de‑escalation.

Monday‑Friday schedule; in‑office position at our Payson Outpatient Clinic.

$47k annually.

• Regular and ongoing assessments of individuals presenting in crisis to the emergency room, clinical staff, law enforcement/first responders, and community or family members.
• Provide on‑call crisis coverage.
• Coordinate or provide transportation when needed to ensure clients are safe and have access to necessary services.
• Work closely with other agencies to maintain knowledge and processes for completion of involuntary commitments.
• Co‑operate with law enforcement, hospital staff, and first responders to educate the community.
• Attend and participate in in‑service training sessions and related training opportunities as available, as well as appropriate staff meetings.
• Document client services provided according to the approved SB&H clinical standards, rules, regulations, and procedures.
• Educate law enforcement, hospital staff, first responders, other providers, and stakeholders regarding SB&H services and services available as requested.
• Provide consultation and education to community agencies, schools, and neighborhood groups.
• Coordinate closely with case managers, clinicians, and medical staff to ensure continuity of care.
• Assist clinicians and case managers in providing therapy, clinical case management, and outreach for families and/or individuals.
• Perform intakes and psychosocial assessments of families and their individual members.
• Conduct home visits as needed and case consultations with other agencies and organizations.
• Maintain the required number of client contact hours per week.
• Work with other professionals to plan, market, and implement new programs.
• Be available on weekends, evenings, nights and holidays as scheduled for all crisis assessment calls.

• Minimum age 21 years.
• Bachelor's degree (related or unrelated) with 3 years of experience or equivalency.
• Master's Degree (Psychology, Counseling or Social Work), plus one year of full‑time behavioral health experience is highly preferred but not required.
• Valid Arizona driver’s license and successful motor vehicle screening for insurance purposes for client transportation.
• Fingerprint clearance issued by the Arizona Department of Public Safety or eligible to receive within eight weeks of hire.
• Bilingual (English/Spanish) speaking preferred.

• 3 weeks of PTO in the first year of employment, with increased accruals after continued service.
• 10 paid holidays.
• Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees.
• 40% company match up to a 10% deferral into the SB&H retirement account.
• Career development and internal promotion culture.
• Tuition reimbursement program and discount degree programs.
• Employee Assistance Program, Health & Wellness and more.

Southwest Behavioral & Health Services is a large, growing, non‑profit community‑based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino and Yavapai Counties. We are a well‑established voice with over 115 sites, more than one thousand employees and 40 years of experience.

At Southwest Behavioral & Health Services, we…