Cashier, Retail

Overview

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Cashiers play a critical customer service role by providing customers with fast, friendly, accurate and safe service. They process Checkout and/or Return transactions, monitor and maintain the Self-Checkout area. They proactively seek product knowledge to provide customers with information and identify selling opportunities. They follow all policies and procedures to ensure that shrink is minimized. A Head Cashier will position Cashiers and support them by expediting price checks, approving Point of Sale transactions and markdowns for mainline registers, Self-Checkout, Returns, Pro Desk, Special Services, and Tool Rental.

They provide first level escalation for customer issues and assist in the supervision, coaching and training of other Front End Associates by participating in the training of new Cashiers and utilizing all available tools to coach and develop other Cashiers. The preferred qualification for a Head Cashier is 1+ years of Cashier experience.

• Process checkout and/or returns transactions
• Monitor and maintain the self-checkout area
• Provide product knowledge and identify selling opportunities
• Follow policies to minimize shrink
• Assist the Head Cashier with price checks, POS transactions, and markdown approvals
• Escalate customer issues as needed
• Support and participate in training of new cashiers

• 1+ years of cashier experience (preferred for Head Cashier)
• Strong customer service and communication skills
• Ability to work in a fast-paced environment

• Full-time

Notices:
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